CareWorx Healthcare Solutions

Case Studies

Real growth. Real California healthcare.

Selected engagements across FQHCs, CalAIM providers, behavioral health, community supports, and value-based care — with the challenge, the approach, and what changed.

10
California healthcare engagements
12+
Managed care plans worked with
3.1×
Average referral / patient lift
100%
Medi-Cal & CalAIM aware
FQHC · Patient Acquisition/Central Valley, CA/2024

Federally Qualified Health Center, 5 sites

Healthcare SEO, Medi-Cal–focused paid campaigns, and conversion-optimized landing pages across five California locations.

Local SEOPaid acquisitionLanding pagesCall tracking
2.8×
New Healthcare Leads
−41%
Cost per appointment
5
Sites unified
Context

A long-established FQHC with five clinic sites across two Central Valley counties — primarily Medi-Cal, with a meaningful sliding-scale population and a heavy bilingual patient base. Each site had its own front-desk culture, its own intake quirks, and its own Google profile, but they all shared one corporate website that buried locations three clicks deep.

The challenge

Five clinics were competing with themselves in local search, Medi-Cal messaging was inconsistent from page to page, and the website funneled every visitor — new patient, established patient, OB referral, dental — into a single generic contact form. Leadership couldn't tell which clinic was actually growing, only that overall visit volume had plateaued for three quarters in a row.

Our approach
  • 1Rebuilt local SEO around each clinic's service area, language mix, and Medi-Cal eligibility intent
  • 2Launched bilingual paid acquisition with site-specific landing pages, call tracking, and Spanish-language voicemail routing
  • 3Stood up a unified appointment funnel with same-day scheduling for new Medi-Cal patients and OB intake
  • 4Implemented site-level KPIs so each clinic manager could see their own pipeline weekly
  • 5Coordinated with the MCP outreach team so digital intake handoffs matched their workflow
What changed

Within two quarters the network nearly tripled new Medi-Cal patient volume while cutting cost-per-appointment by 41%. The five sites stopped cannibalizing each other in organic search, and for the first time leadership could attribute growth — or stagnation — to specific clinics, languages, and service lines.

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Aggregate outcomes

The pattern across every engagement.

Different organizations, different markets — same underlying growth physics.

FQHC · Patient Acquisition
2.8×
New Healthcare Leads
Federally Qualified Health Center, 5 sites
CalAIM · ECM Enrollment
3.1×
Eligible referrals
Enhanced Care Management provider
Behavioral Health · Referrals
+212%
Referral volume
Outpatient & IOP behavioral health network
Community Supports
Active referrals
Housing navigation & recuperative care provider
Provider Recruitment
−38%
Time-to-hire
Multi-county behavioral health organization
Value-Based Care
+27%
Attributed members
Primary care IPA
Home & Community-Based Care
92%
Census recovery
CBAS & home health network
Telehealth · Behavioral Health
−36%
Cost per member
Statewide telehealth behavioral health provider
FQHC · Brand & Research
30+
Patient interviews
FQHC brand refresh and patient research

Want an example aligned to your organization?

We'll walk through similar Medi-Cal, CalAIM, or behavioral health engagements during your audit kickoff.

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